Betfair Terms & Conditions — Read this before you start

By using Betfair's website, mobile app, or any of its platforms, you confirm that you have read and accepted these Terms & Conditions in full. This agreement takes effect when you click the "I Agree" box during registration.

These terms apply to all Betfair services — Sports Betting, Live Casino, slots, virtual games, and any future offerings. Additional terms may apply to specific services, in which case both sets of terms will be in effect.

• These Terms & Conditions are available in both Bengali and English. In the event of a dispute, the English version shall be considered authoritative.
• Betfair operates under a valid international gaming licence.
• Betfair is not liable for any technical issues that arise while using the platform, but will make reasonable efforts to resolve them.

To open an account and use Betfair's services, the following conditions must be met. These requirements are essential for security and legal compliance.

• Age: You must be at least 18 years old to open an account. A national ID card or birth certificate may be requested for age verification.
• One Account Only: Only one account is permitted per person, household, device, and IP address. Any attempt to create multiple accounts will be detected by our system.
• Accurate Information: Registration requires your real name, mobile number, and date of birth. Betfair reserves the right to close any account registered with false information at any time.
• KYC Verification: Identity verification (Know Your Customer) must be completed before your first withdrawal. Required documents: a photo of your national ID card and a recent selfie.
• Password Protection: Keep your account password confidential. If you share your password with anyone else, you are responsible for all activity carried out on that account.

There are a few important rules that apply when placing bets on Betfair. These rules apply equally to all members.

• Once a bet is confirmed, it generally cannot be changed or cancelled. Please review your stake and market carefully before placing any bet.
• Each bet market has its own minimum and maximum bet limits. Bets outside these limits will not be accepted.
• If a match or event is cancelled, your stake will be refunded. Specific rules apply to partially completed matches.
• If a bet is confirmed at incorrect odds due to a technical error, Betfair reserves the right to void that bet.
• The cash out option is not always available for every match or at all times. It is available under specific conditions.

Cricket Betting Special Rules

Cricket betting follows specific rules that differ from those applied to other sports.

• If a match is shortened due to rain, the result is determined by the DLS method, and bet outcomes will be settled accordingly.
• A T20 match is considered "completed" once at least 5 overs have been bowled. Bets will be void if the match ends before that.
• A draw market is available separately for Test matches. If a match ends in a tie or draw, the result will be settled according to the terms of the relevant market.
• For series bets, the final result will only be settled once all matches in the series have been completed.

Betfair's bonus and promotion offers are subject to specific terms and conditions. Please read these carefully before claiming any bonus.

• Bonus balance cannot be withdrawn before wagering requirements are met. Real money balance can be withdrawn at any time.
• If multiple bonuses are active at the same time, each will be tracked and calculated separately.
• Wagering requirements for accumulator bets may vary.
• Betfair reserves the right to modify or cancel any promotion. This will not affect bonuses that have already been claimed.

The following rules apply to deposits and withdrawals on Betfair. We aim to process all payouts as quickly as possible.

• Minimum Deposit: ৳200 via bKash & Nagad, ৳500 via bank transfer.
• Minimum Withdrawal: ৳500 across all methods.
• Payout Timeframe: 15–30 minutes via bKash & Nagad. 1–2 business days via bank transfer.
• KYC Mandatory: Identity verification must be completed before your first withdrawal.
• Payment method compatibility: Withdrawals are generally processed through the same method used for your deposit.
• Betfair reserves the right to verify your balance and review any suspicious activity during the withdrawal process.

Betfair reserves the right to temporarily or permanently close an account under the following circumstances.

• Creating multiple accounts or misusing bonuses.
• Registering with a false identity or fraudulent documents.
• Attempting to gain unauthorised access to another person's account.
• Suspected involvement in coordinated betting or match fixing.
• Operating an account on behalf of a minor.
• Suspicion of money laundering or other illegal activity.

In the event of account closure, any legitimate balance (not derived from bonuses and unrelated to any breach of terms) will be returned. However, bonuses and winnings obtained through a breach of terms may be forfeited.

Betfair believes gaming should be a source of entertainment — not financial stress. We provide a range of tools to help players stay within safe limits.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits. To increase a limit, a 7-day waiting period applies.
• Cooling-Off: Your account can be suspended for anywhere between 24 hours and 6 weeks. It will reopen automatically once the period ends.
• Self-Exclusion: Account suspension is available for a period ranging from 6 months to permanent. Opening a new account during this period will not be permitted.
• Session Reminder: A reminder pop-up will appear after you have been playing for a set period of time.
• Reality Check: A summary of time and money spent per hour will be available for you to review.

Betfair takes the protection of your personal data seriously. Any information we collect is used solely for operating our services, maintaining security, and meeting legal obligations.

• All personal data is protected with 256-bit SSL encryption.
• Your personal information is never sold or shared with third parties.
• Information may be disclosed to the relevant authorities where required by law.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy read it.

If you have a dispute regarding the outcome or payout of any bet, please follow the steps below.

• First Step: Contact the support team within 7 days of the incident. Provide full details via email or Live Chat.
• Investigation Period: The support team will provide an initial response within 72 hours of receiving a complaint.
• Complex Issues: If necessary, the matter will be escalated to the senior team and a final decision will be communicated within 14 business days.
• External Arbitration: If you are not satisfied with Betfair's decision, you have the right to escalate your complaint to the licensing authority.

Betfair reserves the right to update these Terms & Conditions at any time. When changes are made:

• For significant changes, at least 7 days' notice will be given before they take effect.
• Notice will be provided via email, a banner on the platform, or a pop-up notification.
• Continued use of our services after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please stop using the service and withdraw your balance.

The "Last Updated" date at the top of this page always reflects the most recent change.